Thirteen recommendations are provided in the report to strengthen the strategy to meet the needs of serving and ex-Service personnel and their families from the Commonwealth within a complex and still politically charged society. These include:
- The introduction of an online information training programme on immigration rules
- Assistance for welfare services advising on visa and immigration rules
- A review of the minimum income threshold
- A need for greater collaboration across the Armed Forces welfare sector
- Increase in research into Commonwealth perspectives
The eight-month study was undertaken by Anglia Ruskin University (ARU), working directly with the Cobseo Foreign and Commonwealth Cluster Group. It focussed on the existing service provision to better understand: what welfare support is currently provided, the needs identified by supporting organisations and how support could be enhanced.