Commenting on the skills he has taken with him from the Royal Marines, Sam said: “After being deployed in Afghanistan and the Middle East, I managed to develop the skill of keeping calm under pressure. I have taken this trait with me into my role at JLR Wolverhampton, as it is important that customers feel their queries are handled in the most simple and quickest manner possible. Ensuring each job follows the right process means I can provide my customers with the highest level of customer service.”

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