The content from the interviews contributed to the following recommendations included in the report:

  • To reduce information overload: Break transition into smaller, more manageable steps to achieve long-term goals. Encourage follow through, set deadlines and send useful tips and reminders.
  • To involve the family in transition: Ensure that information and support are accessible to families and use inclusive language.
  • To link with social networks: Tap into existing social networks or generate new ones to encourage knowledge sharing and support.
  • To continue support after transition: Recognise that transition does not end at the point of leaving. Provide access and signpost to support. Follow up with regular check-ins.

Ray Lock, Chief Executive, Forces in Mind Trust, said: “The recommendations the Behavioural Insights Team has presented in their report are as a result of their engagement with families, and serving and ex-Service personnel. We now look to find effective ways of embedding the necessary behavioural changes in individuals and organizations.