However, some strategic forward-thinking can boost engagement levels and make the Christmas period both productive and enjoyable.

Manage workloads in advance

For many businesses, the last few months of the year are the busiest, and managing heavy workloads while ensuring quality isn’t compromised can be tough. Take time to check your team capability versus workload in advance, not forgetting to factor in any ad-hoc staff holidays and business-related social events.

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