SSAFA
The London South West branch of SSAFA- the Armed Forces charity is currently looking for Caseworkers in Croydon, Merton, Wandsworth, Richmond, Sutton and Kingston to join our amazing team of volunteers.
There is a SSAFA branch in each county in the UK. These are divided into small local areas that we call divisions. Each one has a secretary to coordinate the day-to-day business in that division. This is a key role involving administration and coordinating people. As the first point of contact for the division, you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Would you like to coordinate the local SSAFA service in your area? You don’t need a military background, just some basic I.T and admin skills, the ability to get on with a wide range of people and good communication skills and written English.
Key role responsibilities
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
Those interested can email the branch chairman at: londonsw.branch@ssafa.org.uk
