ICTS
In this prestigious, Corporate Security Team Leader role, you will be ensuring the security and safety of premises and people in the offices of a high-profile financial institution.
An experienced Team Leader, with exceptional customer-focus, you will carry out a range of duties including:
• Leading a small team of highly skilled security officers.
• Leasing with Facilities and Building managers Monitoring of CCTV and alarm systems
• Managing access control – for employees, visitors, and contractors
• Diary Management Manage a shift and be the point of contact for our client daily.
• Providing an efficient and professional front of house service, including checking ID passes
• Patrolling the buildings and grounds to deter and detect problems
• Responding to customer requests and queries
• Managing incidents as they arise
• Maintaining client and company quality control standards and company procedures
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems.
• This position requires a dedicated security professional who can maintain high standards of performance, discipline, and presentation
To succeed you will also need:
• SIA Security Guarding License and Public Space Surveillance (PSS/CCTV) licenses – essential
• A pro-active approach to security.
• Ability to work in and lead a team that performs to high standards.
• Strong customer service skills and experience.
• Excellent communication, organisation, and interpersonal skills.
• The ability to remain calm and professional under pressure
• Experience in a customer-facing role, ideally in security.
• Good IT and administration skills
• A pro-active approach to security.
• Ability to work in and lead a team that performs to high standards.
• Strong customer service skills and experience.
• Excellent communication, organisation, and interpersonal skills.
• The ability to remain calm and professional under pressure
• Experience in a customer-facing role, ideally in security.
• Good IT and administration skills
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
