Ref 585, 586: Field Service Engineer

Salary: £32,000 (£33k after probation) + OT and call out allowance (OTE £38-40k)
Benefits: Training, Company van, fuel card, Pension scheme, mobile phone, laptop

Applications from ex-military personnel are strongly encouraged

Key Responsibilities:
Initial Site surveys / Preventative Maintenance Inspections (PMI)
Documenting results & producing reports for site surveys & PMI Reports
Assisting sales staff with technical quotes & product support
Design, Build, Factory Acceptance Testing, Installation & Commissioning of new systems
Documenting system notes post installation.
First line support to customers – Remote Technical Support (Phone / PC)
Servicing and routine maintenance of customers equipment
Bench repairs – Customer & Owned Assets
Equipment Configuration – all technologies
Installations – Static & Mobile
Provide onsite technical support at Events (Weekends and Bank Holidays)
Join the call out rota to provide 24hr 365 day call out support for contract customers.

Knowledge, skills and qualifications:
Essential:
Knowledge and experience working with RF devices & IT networks
Knowledge and experience of working on large projects with tight deadlines
Good written and verbal communications skills
Customer service focused
Valid UK driving license
Hard working Self-starter as required. Prepared to work on until the job is completed
Proactive approach to all tasks & department efficiencies
Enthusiasm to get the job done in a professional and efficient manner
Self-motivated and able to learn new skills as the job requires
Prepared to work away from home for short periods as the job requires
Good attention to detail

Desirable:
Knowledge of any of the following manufacturers equipment would be an advantage: Radio Systems – Motorola, Hytera, Icom, Kirisun or Caltta
Security Clearance

Salary: £32,000 (£33k after probation) + OT and call out allowance (OTE £38-40k)

Benefits: Training, Company van, fuel card, Pension scheme, mobile phone, laptop