Line managers told to build on the positives, not focus on the negatives when giving performance feedback

The feedback from employees after the study suggests a marked improvement in how useful performance conversations were when they focussed on strengths-based conversations. Overall, the interventions led to a 9.7% increase in employees agreeing with the statement, ‘My meetings with my line manager help me learn and develop as a professional’. There was also a 7.4% increase in those agreeing with the statement, ‘My meetings with my line manager help to improve my performance’.