Line managers told to build on the positives, not focus on the negatives when giving performance feedback

David Ede, Director of People and Organisational Development at the Valuation Office Agency, said:

“It has been a really useful experience to have the CIPD research running alongside our own internal performance management pilot.  This has allowed for a comparison between a holistic approach to performance management (complete policy change and cultural shift to coaching conversations) and a more discrete strengths-based intervention where the policy has remained unchanged.  VOA has been doing its own internal evaluation of our pilot and worked alongside the CIPD to feed into their research.”