Right at Home suited Andrew as previous experience in the care sector is not required to consider their franchise, simply a burning passion to provide outstanding care and give back to the local community. The public service ethos brought through from the Army, allows him to think outside the box, and go the extra mile for clients, such as providing overnight ‘pop-in’ visits. He has also been working with the South West Ambulance Service, to train his team, and investing in specialist equipment. This enables them, in certain circumstances, to carefully lift from the floor, someone who has fallen.